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[
{
"id": "experience-360",
"file": "experience-360.json",
"name": "Experience 360",
"description": "Revolutionize customer engagement with Experience360 a powerful AI-driven platform designed for both agents and customers.",
"status": "87% Complete",
"statusType": "progress"
},
{
"id": "exceptions-360",
"file": "exceptions-360.json",
"name": "Exceptions 360",
"description": "Smart, all-in-one platform for managing exceptions with ease. By integrating seamlessly with systems like CCS and C2M, it empowers teams to track, resolve, and streamline exception handling—all from one centralized hub.",
"status": "Not Set Up",
"statusType": "inactive"
},
{
"id": "enrich-360",
"file": "enrich-360.json",
"name": "Enrich 360",
"description": "Empower product managers with proactive, actionable insights that drive revenue growth, boost profitability, and build lasting customer loyalty.",
"status": "Running",
"statusType": "active"
}
]